---
title: J.W. Speaker Product Warranty Overview
description: Review J.W. Speaker's warranty coverage by product line. All warranty claims must go through your authorized dealer — not Amazon or eBay.
---
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April 28, 2026
# J.W. Speaker Product Warranty Overview
## Warranty Claims Go Through Your Authorized Dealer — Not Third-Party Marketplaces
---
J.W. Speaker stands behind the quality of every product we manufacture. This guide covers what is included in your warranty, how long it lasts, and exactly what to do if you need to make a claim.
---
#### Warranty Coverage by Product
| Product | Warranty Period |
| --- | --- |
| **Non-Heated LED Lights** (e.g., 8700 Evo J2 Series) | 5 years |
| **Heated LED Lights** | 2 years |
| **Model 8700 EVO J3 — Non-Heated** | 3 years |
| **Model 8700 EVO J3 — Heated** | 2 years |
| **Model 8770 Locomotive Lamps** | 4 years or 30,000 hours |
All warranties are limited warranties. For full terms and conditions, visit: 📄 **[J.W. Speaker Warranty Terms](https://www.jwspeaker.com/terms-of-use/terms-of-sale/#warranty)**
---
#### How to Make a Warranty Claim
Warranty claims are handled through your authorized dealer — not directly through J.W. Speaker. This ensures the fastest and most effective resolution.
**Step 1 — Troubleshoot first** Before initiating a claim, run through the basic troubleshooting steps. Many reported issues turn out to be vehicle-side problems, not lamp faults. 📄 **[Troubleshooting Guide](https://www.jwspeaker.com/blog/education-center/installation-issues/)**
**Step 2 — Gather your documentation** Bring the following to your dealer:
- The light itself
- Your original receipt or proof of purchase
- Any troubleshooting notes or photos documenting the issue
**Step 3 — Visit your authorized dealer** Take everything to the authorized J.W. Speaker dealer where you purchased the product. They will assess the issue and process the claim on your behalf.
🔍 **[Find an Authorized Dealer](https://www.jwspeaker.com/dealers/)**
---
#### ⚠️ Important: Amazon, eBay, and Third-Party Marketplaces
> **J.W. Speaker does not sell or warranty any products listed on Amazon, eBay, or any other third-party marketplace.**
Products purchased through unauthorized channels are not eligible for warranty coverage — regardless of the circumstances. To ensure your purchase is protected, always buy from an authorized dealer or directly at **[jwspeaker.com](https://www.jwspeaker.com/)**.
Not sure if your seller is authorized? **[Check the dealer locator](https://www.jwspeaker.com/dealers/)** before you buy.
---
#### Need Help?
If you have questions about your warranty or are unsure whether your issue qualifies for a claim, contact your authorized dealer or reach J.W. Speaker support at **speaker@jwspeaker.com**.
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